Shipping Timeframes & DelaysUpdated 3 months ago
- Shipping/delivery estimates- within United States (excluding holidays) is 2-4 business days. Sometimes, there are delays. Expect delays at high peak times during holidays or new launches. Please note that it can take 2-4 business days to package your order, then continue with the shipping time frame you select. The timeframe will start after the order is shipped.
- Delays- It will take 2-4 business days (excluding weekends) to package your item. Once packaged, it will be shipped using the shipping option you selected at checkout. You can track your package via USPS.com with your tracking number or check your Bounce Curl account on our website BounceCurl.com to find your tracking information and your order status. If the order is unfulfilled, it has not been shipped yet due to high demand of orders. Bounce Curl is not liable for any delays in transit once package leaves warehouse.
- Incorrect shipping address- If the address you provided is incorrect, and items are returned to Bounce Curl, you will be charged for the cost of shipping to resend the package. We are unable to edit your shipping address once the order is shipped. You will have to contact USPS to obtain your package.
- Free shipping- Free shipping is available on U.S. orders totaling $100 or more after discounts and taxes have been applied. Please note that free shipping is only applicable to domestic orders and does not extend to international or wholesale customers.
- If you have any questions or concerns regarding your order, please contact us [email protected]